Product Security Vulnerability Reporting Contact

This contact point is for receiving reports regarding security vulnerabilities and serious incidents related to Hokuyo Electric products.

If you identify a product vulnerability (a security-related defect) or a serious incident (such as information leakage, system shutdown, or other security-impacting events), please submit a report using the form below. The information you provide will be reviewed, and investigations or appropriate corrective actions will be carried out as necessary.

Please note that inquiries regarding product specifications, operating procedures, malfunctions, or repairs are not handled through this contact point. For those matters, please use our standard customer inquiry channels.

For details on how we handle personal information and cookies, please refer to our Privacy Policy.

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Report Details	Product Vulnerability (Examples) Buffer overflow, improper authentication and authorization, unauthorized access to debugging interfaces, use of libraries containing known vulnerabilities, etc. Serious Incident (Examples) Information leakage, unauthorized access, service outage, equipment shutdown, safety-related accident, product failure or malfunction, etc.
Name
Email
Confirm Email
Company / University
Organization Category	Customer / User (Examples) Product purchasers, end users, system integrators, equipment manufacturers, asset owners, etc. Supplier (Examples) Component manufacturers, software vendors, library providers, outsourced development contractors, maintenance service providers, etc. Security Researcher (Examples) Vulnerability researchers, security consultants, researchers at universities or research institutions, third-party assessment organizations, etc. Other (Examples) Government agencies, industry organizations, certification bodies, media organizations, individuals or organizations not falling into the above categories.
Organization Details
Country
City
State / Province
Address 1
Address 2
Phone Number	Numerical digits only without hyphen – from area code
Fax Number	Numerical digits only without hyphen – from area code
Target Product Model
Firmware / Software Version
Version
Description of the discovered vulnerability or incident	※Please describe the discovered vulnerability or incident in as much detail as possible.
Conditions of occurrence and usage environment for the discovered vulnerability or incident
Date of Discovery
Steps to reproduce	Please provide the steps to reproduce the vulnerability or incident, if it can be reproduced.
Attachments (logs, images, etc.)	Choose File No file chosen
Recommended workaround / mitigation proposal	If the reporter has any recommended workaround or mitigation proposal, please describe it.
Information about the attacker	If any information about the attacker or attack characteristics is known, please provide the details below. Examples: - Source IP address - Source domain name - Tools used in the attack - Attack campaign name
Possible exploitation methods / impact	Please describe the potential consequences that could occur if the vulnerability is exploited. Examples: - Authentication bypass - Unauthorized access - Information leakage - Configuration changes - Equipment shutdown - Service outage
Other Information	Please provide any additional information not covered above that may be relevant or helpful.

[Privacy Policy]
Please review our Privacy Policy below. If you agree, please check the box below.

Hokuyo Automatic Co., Ltd. (“Hokuyo”) handles personal information (particularly when a specific person is identifiable by their name, birth date and other descriptions) acquired and yet to be acquired in an appropriate manner pursuant to the philosophy of the Personal Information Protection Act.

Handling of Personal Information

Hokuyo acquires personal information with consent in advance from the person of whom such personal information originates, except for the cases when the purposes of utilization are publicized or when there are good reasons
Hokuyo makes an effort for personal information acquired to be kept accurate and updated.
Hokuyo develops a management structure for personal information protection and attempts to prevent unauthorized access, leakage, loss or damage of such data.
Hokuyo tries to thoroughly comply with our rules on the handling of personal information by disseminating the same to only those people concerned.
Hokuyo does not disclose nor provide personal information to any third party except for in cases when the person whose information is held by us (“Person”) consents to the disclosure in advance or when there are good reasons for it.
If Hokuyo receives a request for the purposes of notice of use, disclosure, correction, deletion or suspension of use of the personal information from the Person, we pledge to respond to it in good faith.
Hokuyo complies with the legislation and standards which apply to personal information, and always strives to improve and strengthen personal information protection on a continuous basis.

Name of Entity Handling Personal Information

Hokuyo Automatic Co., Ltd.

Publication of Utilization Purposes

Hokuyo utilizes personal information of our customers for the following purposes: When Hokuyo uses it beyond the range necessary for performance of these purposes, we will notify the Person of the same in advance.
- To provide or sell Hokuyo’s products and services;
- To inform Hokuyo’s products and services;
- To purchase or receive products and/or services from our business partners;
- To request for information on products and services of our business partners; and
- To communicate other business matters.
When requesting for provision of your personal information for purposes other than the above, we will notify you of the purpose in advance.

Request for Disclosure by the Person

Contact for Request

Hokuyo Automatic Co., Ltd. International Sales Department
(info@hokuyo-aut.jp)

Hokuyo reserves the right to not accept the request for disclosure unless in cases where there are good reasons for it.
In this case, Hokuyo will notify the Person of the decision made and the reason for non-disclosure by return email.

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